Datenschutzerklärung

The Naturecan.de team understands the importance of trust and we ensure that our website operates according to proper regulations and that we are transparent about the data we collect and the purposes for which we use it. The following information explains what data we collect and why we need it to improve your experience when shopping at Naturecan.

Visitors to our website

When you visit www.naturecan.de, we use a well-known external service called Google Analytics, which collects standard log-in information and information about how our customers interact with our website. This provides us with information such as how frequently the website is clicked on, where our customers are located and how they found us. All of this information is anonymous and we use it to identify behavioral patterns regarding clicks on our website and, based on this, to improve our customers' shopping experience. Cookies are used for this. You can find out more about our  cookie policy here  .

The only personal information we use is the information you give us directly. This includes, for example, your name and email address if you have signed up for our newsletter, or your shipping address that you entered in checkout. You can modify your personal data here .

Newsletter Subscription

In order to send you news and offers, we ask for your email address and name. We do not pass this on to any other organizations or companies. We use an external service, MailChimp, to send you our newsletters. We use statistical methods to analyze open and click rates using standard technologies to improve our newsletters. For more information about how Mailchimp handles data, see MailChimp's Privacy Policy . You can of course unsubscribe from our newsletter at any time by clicking on the “unsubscribe” link, which you can find at the bottom of every email. You can also contact us at support-de@naturecan.com and request that your email address be deleted.

Currencies

Currency and currency conversion

When you visit our website, you (the visitor) agree to give third parties access to your IP address to determine the location so that you can display the correct currency. You also agree that the currency will be stored in your visit cookie in your browser (a temporary cookie that is automatically deleted when you close the browser). We do this so that your (the visitor's) local currency is displayed to you throughout your visit to our website.

Write a review

If you leave a product review on our website, we use another third party that specializes in reviews. This ensures that reviews are processed in a consistent manner and that the anonymous data collected, such as how many people have given a 4 star review, can be used by other web services for marketing purposes and to filter reviews. You can choose whether you want to leave your name in the review or whether you want to leave an anonymous review. You can view the data backup policy here and the privacy policy here .

Links from our website to other websites

The privacy policy applies only to our website and not to other websites that can be reached via links on our website. Questions regarding the privacy policies of these websites should be directed to the websites. We do everything we can when validating links on our site and ensuring that the links are of good quality. If you have any problems when we link to other websites, please let us know.

Your Access to Your Personal Information

You have the right to contact us at any time to find out what personal information we have about you. You can simply send us an email to support-de@naturecan.com  and request information about your data. This information may be stored in a non-user-friendly format, so it may take some time for us to send you the information in an easy-to-read format.

Information we collect at checkout

When you purchase a product on our website, we need to collect information to process payment. Your shipping information is also used so that we can send your order to you. We will ask you for your phone number, but entering it is optional and we only use it to provide updates about your order.

Social Media

We also use social media to share information and promote our products. To do this, we use conventional social media platforms and therefore the data protection policies on these platforms are determined by the provider and not by us.

Changes to our Privacy Policy

We frequently adjust our privacy policy to ensure that information is clear and up to date. Our privacy policy was last changed on May 1, 2019.